Day 310

Asim Akhtar,
Back


13:15 PM


We're back


ish


80%


Good enough



13:37 PM


There are a lot of edge cases here that I haven't sorted out yet


E.g. allowing merchants to shop on their website for the exchange credit instead of on my custom built thing


--> size charts -> will likely have to integrate with different apps...


--> conversion rate testing/getting 'branding' feel


--> full landing pages -> for more expensive products



Allowing merchants to shop on their own websites solves all of them, but I'll have to do that later


I want to get this launched as soon as possible, iterate and improve rapidly, then continue


I suspect most merchants will be fine with how it is for now, and 80/20 rule



Only super big brands will have an issue with sizing/conversion rate/custom landing pages here



then of course we have live chat... which will have to be launched later


and also full-stack self-service solution...



Seen a very good competitor do self-service well but not QUITE there yet in terms of the whole picture


But they are very good



Right now I have 'returns'


Refund/edit/cancel/duplicate/edit address is so easy, will take me few days


GONNA BE GOOD



Also bought bunch more emails, got 4 domains x 3 emails warming up for cold emails


but will eventually have to build for woocommerce since 2-3x more woocommerce stores than shopify stores, not sure how many active but still




Anyway so cold email, a lot of complexities there, will sort out later


basically focus right now is building


- launch


havent even built stripe and bunch of other stuff yet


a lot to do


ETA 7 days????




15:32 PM


In my dream about the 'plague'


it was 3 flies


I may be overthinking it, but --> 3 diseases?


- monkeypox --> mutates --> becomes worse



anyway


It appears as if I have to hurry up with everything I'm doing


Let's try



17:02 PM


Zendesk is worth 7 billion nice


All the companies that use zendesk generally have shite support e.g. NHS, GOV.UK etc


they don't even use their own zendesk CRM to manage customer data hahahahhahahhaha


their buttons and inputs are all off center wtf


very nice


I literally have no competition



nvm 1-2 competitors. just saw 1 new one, pretty solid. will copy + improve on everything though keke


0 competition

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