Day 190

Asim Akhtar,
Back


16:47 PM


What would someone 10x smarter than me do?


Make the helpdesk.


Then make the self-service portal.


Then make the live-chat.


Then launch all 3 together.



They would not go back and forth between making self-service and the helpdesk.


They would make 1, fully, completely, high-performance. Then make the next one.



What will I do, then?


That.


And only that.



Would they answer customer service e-mails OR would they make the software that allows them to answer thousands of emails at once?


The answer is obvious.


Before, I wasn't asking the right questions.



Now, I'll use questions.


Watch this.




18:51 PM


Going to now implement laser-focus-only.


If I focused more, I'd have 3-4 SAAS companies by now.


So.


Let's focus.



Single goal: COMPLETE HELPDESK.


That's it.

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